Schedule deadbolt service online
Fill in the form and we reply with what the job involves. The more detail you give, the more likely the first visit fixes everything.
Other ways to reach us
What to include when you schedule deadbolt service
A good request answers four questions. With these, our technician can arrive with the right parts instead of diagnosing on the doorstep and coming back.
Your request checklist
- Where is the door? City, state and ZIP code, and whether it is a house, apartment or business.
- What kind of door is it? Wood, steel, fiberglass, or a door with glass near the lock.
- What is the lock? The brand if you can see it, and whether it is keyed, keypad or smart.
- What is happening? For example "bolt only goes in halfway", "key turns but nothing moves" or "we just moved in."
Not sure which job you need? The list of every deadbolt service matches common symptoms to the right visit.
When to call instead of writing
Some problems should not wait for an email. If you are locked out, a key has broken off in the lock, or the door cannot be secured for the night, use a phone number if one is listed on this page. Our pages on lockout service and removing a broken key explain what to do while you wait.
Before you schedule deadbolt service, a quick self-check
Two minutes of checking can save a visit. If the bolt turns easily with the door open but drags with the door closed, the problem is almost always alignment, not the lock. Our guide to fixing a deadbolt that won't lock walks you through the test. If you still want one of our technicians afterwards, schedule deadbolt service with the form above and mention what you found, because it narrows the diagnosis.
If price is the deciding factor, the deadbolt installation cost guide explains what drives a quote, so you can compare offers fairly and schedule deadbolt service with confidence.
Next step
Talk to a Deadbolt Fixers specialist
Tell us about the door, the lock and what is going wrong. We will tell you what the job involves before any work starts.
Frequently asked questions
What happens after I send the contact form?
We read the details, work out the likely job and reply with a price range and available times. Nothing is booked until you confirm.
Should I use the form if I'm locked out right now?
If a phone number is listed on this page, call it for a lockout, since that is faster than a form. Otherwise send the form and put LOCKOUT at the start of your message.
What photos help the most?
One photo of the outside of the lock, one of the inside, and one of the edge of the door showing the bolt and faceplate. Those three usually identify the brand, the backset and the problem.
Do I need to know the brand of my deadbolt?
No, but it helps. The brand name is usually stamped on the face of the cylinder, on the thumb turn plate or on the bolt faceplate.
Can I ask a question without booking a visit?
Yes. Choose "Not sure, I need advice" in the service list and describe the question. If the answer is simple, we will just answer it.
Can a landlord request service for a tenant's unit?
Yes. Include the unit address and the tenant's contact details, and confirm the tenant has been notified as your lease and local law require.
What areas can I request service in?
Anywhere in the United States. Include your city, state and ZIP code, and we confirm whether one of our technicians can reach you before anything is booked.
Is my information kept private?
Yes. We use form details only to answer your request and deliver the service, and we do not sell personal information. The privacy policy explains the details.
Can I request a specific day or time?
Yes. Mention your preferred days and times in the message, and we will match them as closely as we can.
What should I do if the form doesn't work?
Try again in a few minutes, or use any phone number or email address listed on this page. If none are listed yet, the form is the only channel while our contact lines are being set up.